Round 6 hearings


The sixth round of public hearings will be held in Melbourne at the Owen Dixon Commonwealth Law Courts Building at 305 William Street from Monday 10 September to Friday 21 September.

The sixth round of public hearings will consider issues associated with the sale and design of life insurance and general insurance products, the handling of claims under life insurance and general insurance policies, and the administration of life insurance by superannuation trustees. The hearings will also consider the appropriateness of the current regulatory regime for the insurance industry.

The Commission presently intends to deal with these issues for the purposes of the public hearings by reference to the case studies set out below. These include the natural disaster case studies that were originally to have been examined in the fourth round of public hearings. Entities are named in alphabetical order and not in the order in which the evidence of those entities will be heard.



Case Studies


Life insurance

  • AMP
  • ClearView
  • CommInsure
  • Freedom Insurance
  • REST
  • TAL


General insurance

  • AAI (Suncorp)
  • Allianz
  • IAG
  • Youi


Regulatory regime

  • Code Governance Committee
  • Financial Services Council
  • Insurance Council of Australia


During the hearings, evidence will also be given by consumers of their particular experiences. The entities that are the subject of consumer evidence will be informed by the Commission.

Further topics may be included and the list above will be updated accordingly before the hearings commence.

Leave to ​​appear

Closing address

The following document forms part of the closing address for Round 6:

Policy questions arising from Module 6

The policy related issues arising from Round 6 (Insurance) of the public are now available below.

As a result of the policy related issues being made available to the public earlier than anticipated, the time for responding to those issues has also been brought forward.

Any person who wants to provide submissions about the policy issues arising from Round 6 will have until 12 noon, Thursday 25 October 2018 to do so. Those submissions should address only those policy questions arising from Round 6 of the public hearings.

If you are having difficulty viewing any of the documents on this page, or require an accessible format, please email

If you are unable to communicate via email please phone the Royal Commission on 1800 909 826 to make alternative arrangements.

Written submissions

The following written submissions were received in response to Round 6 hearings on insurance.

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