Round 4 hearings

Experiences with financial services entities in regional and remote communities

The fourth round of public hearings will be held in Brisbane at the Brisbane Magistrates Court, 363 George Street, Brisbane from Monday 25 June to Friday 29 June, and in Darwin at the Supreme Court of the Northern Territory, Supreme Court Building, State Square, Darwin from Monday 2 July to Friday 6 July.

The fourth round of public hearings will focus on issues affecting Australians who live in remote and regional communities, which relate to farming finance, and interactions between Aboriginal and Torres Strait Islander people and financial services entities.

The Commission presently intends to deal with these issues for the purposes of the public hearings by reference to the case studies set out below.

Note: To ensure adequate time is allocated to farm finance case studies, the topic of Natural Disaster Insurance has been moved out of Round 4 and will now be covered in Round 6 in September.

 

Topic

Case Studies

1.

Farming finance

  • CBA (Bankwest)
  • Rabobank
  • NAB
  • CBA
  • Bendigo and Adelaide Bank (Rural Bank)
  • ANZ (Landmark)

2.

Interactions between Aboriginal and Torres Strait Islander people and financial services entities

  • Select AFSL, trading as Let's Insure
  • ACBF Funeral Plans
  • ANZ

During the hearings, evidence will also be given by consumers of their particular experiences. The entities that are the subject of consumer evidence will be informed by the Commission.

Further topics may be included and the list above will be updated accordingly before the hearings commence.

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Leave to ​​appear

If you are having difficulty viewing any of the documents on this page, or require an accessible format, please email FSRCenquiries@royalcommission.gov.au.

If you are unable to communicate via email please phone the Royal Commission on 1800 909 826 to make alternative arrangements.

Closing address

The following document forms part of the closing address for Round 4:

A full transcript of day 39, which includes the closing address, is available on the transcripts and witness list page.

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Written submissions

The following written submissions were received in response to Round 4 hearings on experiences with financial services entities in regional and remote communities.

Exhibits

  • Exhibits for Round 4 hearings are available on the Exhibits page.

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