Interim Report submissions

The Commission is inviting written submissions on policy issues identified in the Interim Report.

The Commission will accept submissions until 5pm Friday 26 October.

Before making a submission, you should review the Commission's guidance below on what information to include.

How to make a submission

  1. Submissions should be made to the Commission using the Interim Report online form.
  2. This form requires submitters to enter the following personal information:
    1. Name
    2. Contact e-mail address
    3. Preferred contact phone number (optional)
    4. The person or entity the submissions is being made by, or on behalf of, and
    5. Confirmation that your submission may be published by the Commission.
  3. Information can be entered into the form in two ways. Pre-prepared documents can be uploaded through the form, or alternatively information may be typed directly into the form.
  4. In order to assist the Commission in considering all the information that is received from the public, the Commission requests all submissions are as concise as possible, with a page limit of no more than 50 pages.
  5. Please ensure the submissions are in word (.doc or .docx) or PDF format and are under 5MB in size.

Publication of submissions

The Commission may publish Interim Report submissions it receives on its website. In completing the form, you will be asked whether you agree to your submission being published.

The Commission reserves the right not to publish submissions or may decide to redact information within a submission. This includes circumstances where the information is not relevant to the policy issues identified in the Interim Report; where matters are subject to a non-publication order or where there are privacy concerns about the information included.

You will also be asked whether you agree to have your full name published alongside your submission. If you agree to the Commission publishing your submission, but wish to have your name withheld, the Commission may publish the submission under 'Name withheld'.

To assist the Commission, your submission should not include personal financial information, or information that identifies the personal details of individuals or third parties who may not agree to their name being published.

Who can make a submission?

Members of the public (individuals or organisations) as well as parties who have leave to appear in Rounds 1-4 of the Commission's public hearings, may make a submission on policy related issues identified in the Interim Report.

What information can be included in a submission?

The Commission invites submissions on policy issues identified in the Interim Report.

In preparing your submission, you should have regard to the policy issues and general questions outlined in Chapter 10 of the Interim Report. The Interim Report is available on the Report page.

What information should not be included in a submission?

The Commission is not seeking information relating to individual disputes or instances of misconduct or conduct falling below community standards as part of this process. Submissions regarding past misconduct closed on Friday 28 September 2018.

I still want to provide information about past conduct - how can I do that?

Submissions relating to past misconduct or conduct falling below community standards have now closed.

The Commission is now shifting its attention from past experiences to proposals on what should be done in response to the issues raised or conduct uncovered within the banking, superannuation and financial services industry.

How will I know if the Commission has received my submission?

Once you have submitted the online form, you will receive an email confirmation to acknowledge that your submission has been submitted to the Commission, an ID number for your submission and a copy of the cover form. Please keep a copy of your submission for your own records.

Further assistance

If you require assistance or are unable to use the online form, please email to make alternative arrangements.

If you are unable to communicate by email, please phone the Commission on 1800 909 826